AvA in the UAE · Opening now
Arabic, English, Hindi, Urdu, Malayalam. On WhatsApp first.
Your customers in the Emirates speak half a dozen languages and live on WhatsApp. AvA answers each one in theirs, within the minute, and keeps to the calling rules while it does.
For businesses that talk to more customers than their team can keep up with, AvA is the AI that answers every lead, order and question in under a minute, by phone, WhatsApp, SMS or email, in the customer’s own language, then does the work behind it: qualifies, books, collects, updates your systems and follows up until it is done.
Sign up directly in USD, or work with an agency in the region.
Channels
What works in the UAE.
The first channel most customers here expect. Shared inbox, templates and broadcasts.
Phone
Coming soonNumbers in the UAE through Twilio, or your own Twilio account.
SMS
Coming soonText follow-up from your Twilio numbers.
From your own mailboxes.
Website
Chat widget and forms, in Arabic or English.
Languages
In the language your customers answer in.
- Arabic
- English
- Hindi
- Urdu
- Malayalam
- Tamil
- Bengali
- and the other Indian languages
Much of the UAE’s workforce and many of its customers speak a South Asian language at home. AvA speaks those as well as Arabic and English, so nobody is pushed into their second language to book an appointment.
An example
A clinic enquiry on a Friday
01
A patient messages a Dubai clinic on WhatsApp in Malayalam, asking about a dental check-up.
02
AvA answers in Malayalam within the minute, asks what they need and when they are free.
03
It offers the slots open in the clinic’s calendar and holds the one they choose.
04
The day before, it sends a reminder; if they cannot make it, it rebooks rather than leaving a gap.
Within the contact hours and consent rules you set: a lead that arrives at night can get a message straight away and a call when your hours open.
The rules
What AvA checks in the UAE.
What the rules say
- Telemarketing is regulated, including the hours calls may be made and the national Do Not Call Registry.
- Personal data is handled under the UAE’s federal data protection law.
What AvA checks
- Every consent and withdrawal recorded with its source, in an append-only ledger
- One opt-out stops every journey, on every channel
- Upload the DNCR list; listed numbers are never dialledNew
- Calling hours you set, enforced per contactNew
- AI disclosure at the start of the call, in Arabic or EnglishComing soon
These are short summaries to show what AvA checks, not legal advice. The rules change and have exceptions; confirm what applies to your business with your own adviser. You decide who to contact and on what basis; AvA enforces the rules it can see and keeps the record. Trust & compliance
What it costs here
Live rates, for this market.
Phone call
$0.05
per connected minute, published base rate
WhatsApp · utility (reminders, confirmations)
$0.0187
per message, Meta’s rate + our fee
WhatsApp · marketing
$0.0846
per message, Meta’s rate + our fee
WhatsApp · reply in an open chat
$0.0187
per message, Meta’s rate + our fee
- Top up by card in US dollarsComing soon
- Payment links in your own Stripe accountComing soon
Some carriers and destinations are priced differently from the base call rate; your console’s rate card shows the rates on your account. Full pricing
What you get
The same desk, everywhere.
Win
AvA Leads
Speed to lead. Every enquiry answered while it is still warm, qualified, and handed over or booked.
Keep
AvA Orders & Payments
The conversations after the sale: confirm, remind, recover and collect, without anyone chasing a list.
Grow
AvA Prospect
Find the businesses worth selling to, see why each one fits, and let an AI SDR reach out on the channel each one answers.
Elsewhere:IndiaUnited KingdomUnited States
Hear your own AI call you, in ten minutes.
Tell it your website, where your leads come from and your phone number. It builds the desk and rings you first.