Homebridge.ai
Property technologyRuns its entire lead pipeline on AvA — every enquiry called, qualified and routed by voice agents, with campaign follow-up handled end to end.
The problem
Property enquiries arrive in bursts and go cold fast. A lead that waits until the next working morning for a call back has usually already spoken to somebody else. Staffing for the peaks means paying for the troughs, and asking a human team to make the same qualifying calls all day is how the quality of those calls quietly falls off.
What they built
- Every inbound enquiry is called back automatically, within minutes of arriving, without anyone queuing it.
- The agent qualifies on the call — budget, location, timeline, intent — instead of booking a human call to find out.
- Qualified leads are handed to the right person with the transcript attached, so the first human conversation starts from what was already said.
- Outbound campaigns run against segmented lists, at whatever hour the list is actually reachable.
- Follow-up sequences continue across calls and messages until the contact responds or opts out, with no one maintaining a chase list.