AvA for business operations
AvA runs the parts of your operations that need a conversation. It calls, messages and follows up, updates your CRM and systems, and asks your team before anything risky.
Conversations are where most teams start. We also build AI into your product, your back office and your own team.
Or hear it first
Rather read first? See what it costs or talk to us.
A different category
Somebody has to be called, reminded, asked for a document or chased for a payment — and then a record has to change. The tools you have do one half.
Automation tools
Make · Zapier · n8n
No phone, no inbox, no memory of the person, no consent record. When a human has to be chased, they send an email and hope.
Voice bots
Vapi · Retell · IVR vendors
The call ends and so does the product. Nothing updates your books, follows up on WhatsApp, or waits three days to try again.
AvA
One console
Calls, messages, remembers, decides, updates your systems and asks before anything risky — in one audited run per person.
How a run works
Step 1
A phone call, a WhatsApp message or the web widget, in whichever of 22 Indian languages they answer in, at an hour the rules allow.
Step 2
The conversation comes back as typed fields — budget, reason, promised date, yes or no — not a transcript somebody has to read.
Step 3
Update the CRM, fire your webhook, hand a person to your team with a brief, or move them to the next step of the journey.
Step 4
Every touch checked against consent, DND and quiet hours first, and written to an audit trail with the cost of each call beside it.
Humans in control
Automation you can actually switch on
Solution packs
Each pack is a ready-made journey, the assistants and templates it needs, and the one number it moves. Switch it on as it is, or have us fit it to your process.
Real estate · education · auto · B2B
LiveMoves
Qualified leads
Today · Webhook and lead triggers, typed qualification presets, HubSpot and Zoho CRM sync, and handover with the transcript attached.
Next · Native Meta lead ads and Calendly, Salesforce, Pipedrive and GoHighLevel sync, and Google / Microsoft 365 calendars (built, in final checks); JustDial after that.
Clinics · coaching · service centres
LiveMoves
Appointments kept
Today · Inbound answering on your own number, WhatsApp, reminder and no-show journeys, and handoff to a human queue.
Next · Google and Outlook calendar sync.
Insurance · lending · subscriptions
LiveMoves
Renewals recovered
Today · Scheduled and attribute triggers, multi-step reminder journeys, promise-to-pay captured as a typed field, and opt-outs honoured account-wide.
D2C brands · marketplaces
Live · connectors nextMoves
Orders confirmed, deliveries saved
Today · Runs today from your store’s webhook, with the D2C/NDR qualification preset and the result posted back to your endpoint.
Next · Native Shopify and Shiprocket connectors with write-back.
MSMEs · distributors · lenders
Live · connectors nextMoves
Payments collected
Today · Reminder journeys on WhatsApp and phone, promise-to-pay capture and escalation to your team work today.
Next · A native payment step (Razorpay and Cashfree links, paid webhook) and Tally and Zoho Books connectors.
Lending · insurance · hiring · onboarding
ComingMoves
Files completed
Today · The document and image reading exists and powers the knowledge base today.
Next · A document step that turns a PAN, GSTIN or invoice into validated fields a journey can act on.
Don’t see your workflow? Every pack is built from the same journey builder you get with the console, so most operational processes that involve reaching a person can be built on it — by you or with us.
Running on AvA today
Homebridge.ai runs its entire lead pipeline on AvA — every enquiry called, qualified and routed by voice agents, with campaign follow-up handled end to end.
Read how they built itJourneys
A journey is a plan a person walks through — across the phone, WhatsApp and email — that branches on what they actually said, waits when it should, retries when it should, and stops the moment they ask it to. You draw it once. It runs per contact, for as long as it takes.
Somebody fills in the enquiry form on your site.
Speed to lead, one of the templates that ship with the console — drawn here at nine steps. The one you install has seventeen.
Enough vocabulary to describe a real process rather than a happy path — including the parts nobody enjoys building: the retry, the wait, the attempt limit, the person who says stop.
And 11 templates to start from, so the first one takes minutes rather than an afternoon.
Guardrails
Automation at this scale goes wrong quietly — a retry loop that phones somebody at eleven at night, a journey that keeps calling a person who has already said no. Every one of these is on by default, set once, and applies across every journey on the account.
Connect your own WhatsApp Business number — or one we host — and the same assistant that takes your calls answers your messages. It carries what it already knows about the person across from the phone, so nobody is asked their name twice.
And it comes back with answers you can filter a list by, not a paragraph somebody has to read.
Not delivered — more than 24 hours have passed since Rohit last wrote, so this one had to go as a template.
7 field types, 6 ready-made schemas. A question that was asked and not answered is kept apart from one that was never put — they mean different things, and only one of them is worth chasing.
The Complete Agentic AI Operations Platform
Build, deploy, and scale multimodal AI agents that can see, talk, chat, and take action — all in real-time. No vendor lock-in.
Control every aspect of your AI environment — assistants, users, data, and integrations — from a single, powerful console.
Every agent is natively multimodal — text, audio and vision, all real-time — on a transport we own, with the reasoning model swappable.
Text, audio and vision in one real-time session — with the reasoning model swappable, so you are never locked to one provider.
Describe your need. Your AI agent goes live instantly. No code, no complexity.
Web widget, voice, WhatsApp Business or your own API today — with social channels rolling out.
Pure agentic AI that can see, talk, chat, and take action — all in real-time.
Connect to your backend, SAP, CRM. Let your AI agent take intelligent actions.
Indian consumer pricing. Enterprise-tailored solutions with dedicated support.
One agent. Every channel. Instant deployment.
From HR to IT, from sales floors to support centers — AvA agents work across your entire organization. Even as a startup founder, manage your company tasks with AI.
Every one of the 22 languages of the Eighth Schedule — Bodo and Santali included, not just the easy ten — plus the global ones.
From startup founders to enterprise teams — build AI agents that transform how you work. Customised, tailored solutions with dedicated enterprise support. Built for Indian consumers, priced for growth.
Custom solutions · AI adoption
Conversations are where most teams start, not where AI stops. Whether it belongs with your customers, inside your product, in your back office or beside your own staff, we build it on the same production engine, as far as you want us to.
Calls, WhatsApp and web chat that qualify, remind, confirm and follow up, then update your systems. The solution packs above are this path, ready-made.
For example
Built on
Three ways to work with us
Sign in, pick a pack or a template, and run it yourself. Pay per use from a prepaid balance.
Open the consoleWe configure the agents, wire them into your systems and run the pilot with your team, then hand it over.
Plan a pilotOur engineers design and build the solution with you, from a prototype to production, on your stack and under your brand if you want it.
Tell us the ideaHow a rollout goes
You don’t need an AI strategy deck. You need one place where AI clearly earns its keep, measured against how it runs today. That becomes the case for the next team.
We sit with the people who do the work, whether that is chasing customers, reading documents or answering the same question all day, and pick the one process where AI clearly earns its keep.
One process, on your own data, numbers and channels, run beside the way it works today, with its cost visible from day one.
Webhooks in and out, the REST API, CRM sync, and custom plugins for the system nobody else integrates with.
Roles, per-record access, an audit trail and spend ceilings, so the next team can switch it on without a new approval cycle.
What’s shipping next
The journey engine already has the hard parts of an automation platform — durable waits, versioned runs, guardrails, spend ceilings and a dry run that prices a journey before it starts. What comes next widens it to work that doesn’t begin with a contact.
Windows are targets, not promises. Want to shape one? Early customers pilot these with us before they ship.
Build on it
Everything on this page runs on one realtime layer, and it is open to you directly. Voice in and out, vision in the same session, live transcripts, and tool calls your own backend answers — put behind whatever product you are actually building.
A web app, a mobile app, a kiosk, an in-car unit, your own IVR.
Speech in and out, vision alongside it, transcripts, interruptions, and the tool-call contract — over WebSocket or WebRTC.
The model asks; your code answers. Your data never has to move to us for the agent to use it.
text-stream carries a response_id because the assistant can keep working after it has answered you — a long lookup comes back later, on its own id, with no new question in front of it.
Before you ask us
Everything that makes the call happen: the telephony leg, speech in and out, the reasoning, the transcript and the recording — $0.05 per connected minute, one rate, drawn from a prepaid balance. Telephony is billed the way a phone line is, the first minute whole and then in six-second pulses. There are no seat licences, no minimum commitment and no separate bill from a speech or model vendor.
All 22 languages of the Eighth Schedule of the Indian Constitution — Assamese through Urdu, including the ones most platforms skip: Bodo, Santali, Manipuri, Dogri, Kashmiri and Konkani — plus English, Spanish, French, Arabic, Japanese and Korean. Callers routinely switch language mid-sentence and the agent follows them.
Either way works. You can bring your own numbers and your own WhatsApp Business account, or use ones we provision and host. Assistants are bound per number, so a support line and a sales line answer as themselves, with their own agents, their own templates and their own analytics.
Yes. A journey can hand the contact to a named queue with a written brief attached — what was said, what was established, what they asked for — so whoever picks it up is not starting from nothing. On WhatsApp anyone on your team can take over a thread mid-conversation, on the same number, and the assistant steps back.
Guardrails, checked before every step rather than configured per campaign. Quiet hours of 21:00 to 09:00 in the contact’s own timezone, weekends off unless you turn them on, a cap of three touches a week across every journey you run, and an account-wide opt-out that overrides anything a journey wants. All of them are on by default, and there is an optional hard spend ceiling before a journey may start at all.
Today: HubSpot and Zoho CRM sync out of the box, webhooks in and out of every journey, a REST API, and a custom plugin step for anything else — which is how most in-house systems are connected. Native connectors for Zoho Books, Tally, Shopify, Shiprocket, Google Sheets and IndiaMART are being built next, along with a payment step for Razorpay and Cashfree links.
Yes, and it does not have to be a conversation. AI can sit in your product, your back office or beside your own staff as well as with your customers. We pick the one process where it clearly pays, run it as a pilot on your own numbers and WhatsApp beside the way it works today, with the cost of every call visible, and connect it to your systems. Once it pays, the next team switches theirs on with the same roles, audit trail and spend ceilings.
Both. The realtime API is the same engine everything here runs on — voice in and out, vision in the same session, live transcripts and tool calls your own backend answers — so you can put your own interface in front of it. Or run the whole console white-labelled on your own domain, under your brand, with per-client accounts, budgets and data isolation.
Something not here? Ask us directly — we will tell you honestly if AvA is not the right fit.
Start with one workflow
We’ll run it on your numbers and your WhatsApp, beside the way it works today, and show you the cost of every call. Or hear an agent first — it calls you in seconds.