AvA in India · Live now
Every enquiry answered in the language it arrived in.
India is where AvA was built: 22 scheduled languages, WhatsApp as the default channel, and calling rules stricter than almost anywhere. If it works here, it works anywhere.
For businesses that talk to more customers than their team can keep up with, AvA is the AI that answers every lead, order and question in under a minute, by phone, WhatsApp, SMS or email, in the customer’s own language, then does the work behind it: qualifies, books, collects, updates your systems and follows up until it is done.
Sign up directly, or work with an agency that runs AvA under its own brand.
Channels
What works in India.
Phone
Indian numbers for inbound and outbound calls, declared to the carrier for TRAI.
Shared inbox, templates and broadcasts on your own WhatsApp Business account or one we host.
SMS
Coming soonText follow-up from the same journeys.
From your own mailboxes, written per person.
Website
Chat widget, hosted forms, or the form already on your site.
Languages
In the language your customers answer in.
- Hindi
- English
- Tamil
- Telugu
- Bengali
- Marathi
- Gujarati
- Kannada
- Malayalam
- Punjabi
- Odia
- Assamese
- Urdu
- and the other nine scheduled languages
All 22 languages of the Eighth Schedule, including Bodo, Santali, Manipuri, Dogri, Kashmiri and Konkani. Callers switch language mid-sentence and the AI follows.
An example
A property enquiry at 10pm
01
A buyer fills in the form on a developer’s website at 10:04pm and asks in Hindi about two-bedroom flats.
02
AvA replies on WhatsApp straight away, in Hindi, and offers a call at a time they choose, because your calling hours start at 9am.
03
At 9:00 the next morning it calls, asks budget, location and when they want to move, and offers a site-visit slot.
04
Your sales team gets the booked visit in the CRM with the answers filled in, not a voice note to listen to.
Within the contact hours and consent rules you set: a lead that arrives at night can get a message straight away and a call when your hours open.
The rules
What AvA checks in India.
What the rules say
- Business calls must come from numbers declared to the carrier, with promotional calls on the 140 series, and people on the DND register must not get promotional calls.
- The Digital Personal Data Protection Act requires notice and consent, honours erasure requests, and requires breaches to be reported to the Data Protection Board.
What AvA checks
- Every consent and withdrawal recorded with its source, in an append-only ledger
- One opt-out stops every journey, on every channel
- Each campaign declares its purpose; calls are checked against the number they leave from
- DND-registered numbers left out of promotional campaigns
- Data rights (download, erase), retention periods and a breach register
These are short summaries to show what AvA checks, not legal advice. The rules change and have exceptions; confirm what applies to your business with your own adviser. You decide who to contact and on what basis; AvA enforces the rules it can see and keeps the record. Trust & compliance
What it costs here
Live rates, for this market.
Phone call
$0.05
per connected minute, published base rate
WhatsApp · utility (reminders, confirmations)
$0.0044
per message, Meta’s rate + our fee
WhatsApp · marketing
$0.0148
per message, Meta’s rate + our fee
WhatsApp · reply in an open chat
$0.0044
per message, Meta’s rate + our fee
- Top up in rupees, with a GST tax invoice for every top-up
- Payment links in your own Razorpay or Cashfree account
- Shopify COD confirmation and Shiprocket failed-delivery recovery
Some carriers and destinations are priced differently from the base call rate; your console’s rate card shows the rates on your account. Full pricing
What you get
The same desk, everywhere.
Win
AvA Leads
Speed to lead. Every enquiry answered while it is still warm, qualified, and handed over or booked.
Keep
AvA Orders & Payments
The conversations after the sale: confirm, remind, recover and collect, without anyone chasing a list.
Grow
AvA Prospect
Find the businesses worth selling to, see why each one fits, and let an AI SDR reach out on the channel each one answers.
Hear your own AI call you, in ten minutes.
Tell it your website, where your leads come from and your phone number. It builds the desk and rings you first.